Official Data Protection Documents

Stich88 Privacy Policy – Personal Data Protection for Malaysian Members

At Stich88, we understand that your personal information is a trust placed in us. This Privacy Policy transparently explains how we collect, store, use, and protect your data in accordance with Malaysian legal requirements.

Effective from: 1 January 2026
Data Protection Summary
256-bit SSL encryption for all transactions
Data is not sold to third parties
Access restricted to authorised personnel only
Right to data deletion upon member request
Immediate notification in the event of a data breach
256-bit SSLBank-grade security
No Data SalesYour information stays private
PDPA CompliantCompliance with Malaysian law
24/7 SupportContact us anytime
Stich88's Commitment to Your Privacy
Six core pillars of data protection that stich88 implements to safeguard every Malaysian member.
Continuous Data Encryption

All data transmitted between your browser and Stich88's servers is protected with 256-bit SSL encryption — the same security standard used by Malaysia's leading banking institutions such as Maybank and CIMB.

Secure Data Storage

Stich88 members' personal data is stored on servers protected by multi-layered access controls. Only authorised staff with a legitimate business need are permitted to access such data.

No Sale of Data to Third Parties

Stich88 has never and will never sell, rent, or disclose members' personal information to any third party for marketing purposes without your explicit prior consent.

Full Control in Your Hands

Stich88 members have the full right to access, correct, transfer, or request deletion of their personal data at any time, simply by contacting our customer support team.

Data Breach Notification

In the event of a security breach affecting your personal data, Stich88 is committed to notifying impacted members within 72 hours of becoming aware of the incident.

Malaysian Legal Compliance

The stich88 Privacy Policy is drafted in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and all applicable related legislation, ensuring your rights as a data subject are fully protected.

01

Introduction

Stich88 ("we", "platform") is fully committed to protecting the privacy and security of our members' personal information in Malaysia. This Privacy Policy explains in detail how we collect, process, store, and protect your personal data when you use the stich88 platform.

This document forms part of your agreement with stich88 and should be read together with Terms & Conditions us. By registering an account or using any Stich88 service, you acknowledge that you have read, understood, and agreed to this Privacy Policy.

Scope of Application: This Privacy Policy applies to all users of the stich88 platform, including the website, mobile app, Live Chat, email, and all related communication channels operated by stich88.
02

Personal Data We Collect

Stich88 collects various types of personal information to ensure the platform operates safely, smoothly, and in accordance with legal requirements. The following are the categories of data we collect:

Data Category Example Information Collection Method
Identity Data Full name, date of birth, identity card number or passport number Registration form, KYC process
Contact Data Email address, Malaysian phone number, residential address Account registration, profile updates
Financial Data Deposit/withdrawal records, payment methods (DuitNow, TnG, GrabPay, FPX) In-platform transactions
Gaming Data Betting records, game history, wins and losses In-platform activity
Technical Data IP address, device type, web browser, operating system, login timestamp Automatically via system
Communication Data Live Chat transcripts, support emails, user feedback Customer support interactions

Data We Do Not Collect

Stich88 does not directly collect or store credit/debit card information. All transactions are processed through secure, licensed third-party payment gateways such as DuitNow, Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, and FPX (Maybank2u, CIMB Clicks), each of which complies with its own industry security standards.

03

How We Use Your Data

Stich88 uses collected personal data solely for legitimate and necessary purposes. The following are the primary purposes for which your data is used:

  • Account Management: Creating, managing, and verifying the identity of your Stich88 account;
  • Service Delivery: Enables you to access all games and services on the platform, including Baccarat, jackpot slots, roulette, EPL & Malaysia Super League Sports Betting, badminton, and e-sports;
  • Financial Processing: Process deposits and withdrawals via your chosen payment method securely and accurately;
  • Legal Compliance: Fulfilling KYC (Know Your Customer), AML (Anti-Money Laundering), and other Malaysian legal and regulatory obligations;
  • Platform Security: Detecting and preventing fraud, account misuse, unauthorised access, and illegal activity;
  • Service Improvement: Analysing usage patterns to enhance the user experience and develop new, relevant features;
  • Communication: Sending important account-related information, policy updates, promotional offers, and stich88 service updates;
  • Responsible Gaming: Monitor gameplay patterns to identify signs of problem gambling and offer appropriate support to members who may need it.
stich88 does not use your personal data for any purpose not stated in this Privacy Policy without first obtaining your additional consent.
04

Data Sharing & Disclosure

Stich88 does not sell or rent members' personal data to any third party. However, we may share certain information in the following limited and controlled circumstances:

Trusted Service Providers

Stich88 works with accredited third-party service providers to support platform operations. These include internationally licensed game providers, Malaysian payment processing platforms (DuitNow, GrabPay, Touch 'n Go, FPX), secure data hosting services, and analytics platforms. All providers are bound by strict confidentiality agreements and may only use shared data for the specified purposes.

Legal Requirements

Stich88 may be required to disclose members' personal data to competent authorities where mandated by Malaysian law, court order, or a legitimate request from an enforcement agency. In such circumstances, we will disclose only the minimum data necessary.

Please note: stich88 does not share members' personal data with advertisers, marketing companies, or any commercial entity for marketing purposes without your explicit consent.
05

Cookies, Tracking & Related Technologies

The stich88 platform uses cookies and similar tracking technologies to enhance the user experience, maintain login session security, and understand how our members interact with the platform.

Types of Cookies Used

  • Essential Cookies: Required for core platform functions such as login, session management, and security. These cookies cannot be disabled without affecting platform functionality;
  • Performance Cookies: Collect anonymous statistical data on how members use the platform to help us improve overall performance and experience;
  • Functional Cookies: Storing user preferences such as language, display settings, and login information for a seamless repeat experience;
  • Analytics Cookies: Used to understand overall usage patterns and continuously improve stich88's services.

You can manage or disable cookies through your web browser settings. Please note, however, that disabling certain cookies may affect your ability to fully use some features of the stich88 platform.

06

Data Security

Stich88 implements comprehensive technical and organisational security measures to protect members' personal data against unauthorised access, disclosure, alteration, or destruction:

  • 256-bit SSL Encryption for all data transmitted between the platform and your device;
  • Data encryption at rest for all sensitive data stored in our databases;
  • Multi-layered access control including two-factor authentication (2FA) for internal access;
  • Regular security audits by our internal security team and independent third-party audit services;
  • 24/7 security monitoring using advanced intrusion detection systems;
  • Staff security training on a regular basis to ensure all staff understand and comply with data protection protocols.
While Stich88 takes all reasonable steps to protect your data, no security system can guarantee 100% protection. We encourage you to also safeguard your account by using a strong, unique password and never sharing your login credentials.
07

Data Retention Period

Stich88 retains members' personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required under applicable Malaysian law.

Data TypeRetention PeriodReason
Active Account DataFor the duration of active accountService delivery
Financial Records7 years after transactionLegal and tax requirements
KYC Documents5 years after account closureAML/KYC Compliance
Communication Logs3 yearsDispute resolution
Technical Data13 monthsAnalytics & security
Data After Account Closure5–7 years depending on data typeLegal requirements

Once the designated retention period has elapsed, stich88 will securely delete or anonymise your personal data in accordance with approved internal procedures.

08

Your Rights as a Data Subject

As a Stich88 member and data subject under Malaysian law, you have the following rights regarding your personal data. To exercise any of these rights, please contact us at support@stich88.ws:

09

Children's Data

The stich88 platform is strictly for individuals aged 18 and above. We do not knowingly collect or process personal data from individuals under the age of 18. Should we discover that a child's data has been collected inadvertently, we will take immediate steps to delete that data and close the associated account.

If you believe that a minor has registered an account on Stich88, please contact our customer support team immediately so that appropriate action can be taken without delay.
10

Amendments to the Privacy Policy

Stich88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, new legal requirements, or technological developments. Any material amendments will be communicated to members via their registered email or through a prominent notice within the platform.

The "Effective Date" at the top of this document will be updated whenever an amendment is made. We encourage you to review this Privacy Policy periodically. Your continued use of the stich88 platform after any amendment takes effect will be considered acceptance of the updated policy.

11

Contact Us About Privacy

If you have any questions, concerns, or requests regarding this Privacy Policy or how stich88 handles your personal data, please do not hesitate to contact us:

  • Privacy Email: support@stich88.ws
  • Live Chat: Available 24/7 via the chat icon at the bottom-right corner of the platform
  • Response Time: We aim to respond to all privacy-related enquiries within 5 business days

For data rights requests (such as access, correction, or deletion), please include your full name, registered email address, and request details to help expedite the process. stich88 may require additional identity verification before processing certain requests to ensure your account's security.

We value your feedback in helping us improve stich88's privacy practices. If you feel we have fallen short of the data protection standards expected of us, please let us know so we can take prompt corrective action.
Your Rights as a stich88 Member
Under Malaysian data protection law, you have the following rights, which you may exercise at any time.
Right 01
Right of Access

You have the right to request a copy of the personal data stich88 holds about you. We will provide the information in a readable format within 30 days of receiving your request.

Right 02
Right to Rectification

You have the right to request that stich88 correct any inaccurate or incomplete personal data. Accurate information ensures our services run smoothly and precisely for you.

Right 03
Right to Erasure

You may request deletion of your personal data under certain circumstances. Please note that some data may need to be retained to fulfil applicable legal obligations.

Right 04
Right to Restrict Processing

In certain circumstances, you have the right to request that Stich88 restrict the processing of your personal data while a query or dispute you have raised is pending resolution.

Right 05
Right to Data Portability

You have the right to receive your personal data in a structured, machine-readable format and to transfer it to another data controller where technically feasible.

Right 06
Right to Object

You have the right to object to the processing of your personal data for direct marketing purposes. Such requests will be actioned immediately, with no conditions or additional charges.

How Your Data Moves Within stich88

Transparent data flow from the point of collection through to secure storage and deletion.

Data Collection

Data is collected through the registration form, gaming activity, financial transactions, and interactions with Stich88 customer support.

Verification & Processing

Data is verified, encrypted, and processed through stich88's secure systems in compliance with international industry security standards.

Secure Storage

Data is stored on servers protected by encryption, strict access controls, and continuous 24/7 security monitoring.

Intended Use

Data is used only for the purposes stated in this Privacy Policy — service delivery, security, and legal compliance.

Secure Deletion

Once the retention period expires, data is permanently deleted or anonymised in accordance with approved secure data disposal procedures.

Privacy FAQ
Is my payment information safe at stich88?
Yes. Stich88 does not store credit or debit card details directly. All transactions are processed through secure payment gateways such as DuitNow, Touch 'n Go, and GrabPay, each operating under their own PCI DSS security standards. Your payment data is fully encrypted in transit.
Can I request the deletion of all my data?
Yes, you may request data deletion by contacting us at support@stich88.ws. However, certain data such as financial records and KYC documents may need to be retained to fulfil Malaysia's legal obligations before deletion can be carried out.
Who can access my data within stich88?
Only Stich88 staff who require access to carry out their job responsibilities are granted permission to do so. This access is monitored, logged, and reviewed on a regular basis. No staff member may access user data without a valid, approved business reason.
How will stich88 notify me if my data is involved in a breach?
In the event of a data breach affecting your information, Stich88 is committed to notifying you via your registered email within 72 hours of confirming the breach, in line with industry best practices.

Your Data Is Safe. Time to Play!

Stich88 is fully committed to protecting your personal data. Register for a free account and enjoy 150% welcome bonus up to RM600 with a minimum deposit of just RM20.

Your data is protected · 256-bit SSL · For users aged 18 and above
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